Customer Service: Our Technology
With LINQ's high-technology focus which includes best-in-class information systems tailored specifically to meet the unique needs of our customers, carriers and our agents. We've designed and implemented a system that is a powerful tool in the hands of every user.
The LINQ integrated information systems enable maximum control and visibility throughout the supply chain Process to see real-time shipment data, from anywhere in the world. From carrier sourcing and selection, to asset management, all the way through to shipment settlement, our systems expertly deliver on the promised IT solution that has eluded so many.
Our web enabled technology, is made up of premier transportation management enterprise systems, covering all aspects of operations including dispatch, order Processing, rating, accounting, visibility - a total logistics management tool for all parties involved in the Process. This suite of sophisticated and powerful information systems is as advanced as it is user-friendly.
Some of the areas our advanced web-enabled IT systems can help manage your transportation and logistics business include:
- Order management and Processing
- Shipment sourcing and planning
- Carrier selection and management based on your criteria
- Web-based visibility to shipment data including shipment execution and tracking
- Excepting resolution, bill of lading and proof of delivery
- Financial settlement including invoices auditing and resolution
- Simplified carrier remittance, invoice consolidation
- Reporting and analysis providing valuable information to your business
- Electronic Data Interchange (EDI) capabilities for customers and carriers
